SKYPRINT AI™

SKYPrint AI™ respects your privacy and is committed to protecting the personal information you provide when using skyprintai.com, placing an order, creating an account, uploading artwork, contacting us, or otherwise interacting with our services.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.

Information We Collect

We may collect information that you provide directly to us, including:

• Name
• Business or organization name
• Billing address
• Shipping address
• Email address
• Telephone number
• Account login information
• Order and transaction information
• Product selections and customization choices
• Artwork, logos, photographs, documents, print files, and other content uploaded for production
• Messages, support requests, quote requests, and other communications

We may also automatically collect certain technical information when you use our website, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring website
• Date and time of visits
• Shopping cart activity
• Cookie and session information

How We Use Your Information

We may use personal information to:

• Process and fulfill orders
• Produce customized printed products
• Review and prepare uploaded artwork
• Process payments
• Provide shipping, delivery, and local pickup
• Send order confirmations and production updates
• Respond to customer questions and support requests
• Maintain customer accounts
• Prevent fraud, abuse, and unauthorized transactions
• Improve our website, products, and customer experience
• Maintain website security and performance
• Comply with legal, accounting, tax, and regulatory obligations
• Send marketing communications when permitted by law and your preferences

Uploaded Artwork and Customer Files

Customers may upload artwork, photographs, logos, graphics, documents, or other files for printing and production.

SKYPrint AI™ uses these files for purposes related to fulfilling the customer’s order, including file review, production preparation, printing, quality control, customer service, reprints, and resolving order issues.

Customer files are not intended for public distribution by SKYPrint AI™ unless the customer has authorized such use.

Customers are responsible for ensuring that they have the legal right to submit and reproduce the materials they upload.

Payment Information

Payments may be processed through third-party payment processors.

SKYPrint AI™ generally does not receive or store the complete payment-card information entered through an external payment processor. Payment providers may collect and process information according to their own privacy and security policies.

We may retain transaction records such as payment status, order amount, billing details, refunds, and transaction identifiers as necessary for business and accounting purposes.

Shipping and Delivery

When an order requires shipment or delivery, we may provide necessary customer information to shipping carriers, delivery providers, fulfillment partners, or other service providers involved in completing the order.

This information may include your name, shipping address, telephone number, email address, and shipment details.

Cookies and Similar Technologies

SKYPrint AI™ may use cookies and similar technologies to operate and improve the website.

Cookies may be used to:

• Keep items in your shopping cart
• Maintain login sessions
• Remember website preferences
• Process checkout activity
• Improve website performance
• Measure website traffic and usage
• Detect fraud or malicious activity

You can control or delete cookies through your browser settings. Disabling certain cookies may prevent some portions of the website from functioning correctly.

Analytics and Website Performance

We may use analytics, security, performance, or diagnostic services to understand how visitors use our website and to improve its functionality.

These services may receive technical information such as IP addresses, browser information, device information, page activity, and referral information.

How We Share Information

We may share personal information with service providers when reasonably necessary to operate our business and provide requested services.

Examples may include:

• Payment processors
• Shipping and delivery companies
• Website hosting providers
• Email providers
• Security and fraud-prevention services
• Analytics providers
• Accounting or business-service providers
• Technology and website-support providers

These providers receive information only as necessary for the services they perform.

We may also disclose information when required by law, court order, subpoena, governmental request, or when reasonably necessary to protect SKYPrint AI™, our customers, our property, or others.

Sale or Sharing of Personal Information

SKYPrint AI™ does not sell customer personal information for money.

Depending on the technologies used on our website, certain analytics, advertising, or tracking activities may potentially be considered “sharing” of personal information under some privacy laws.

Where legally required, customers may have the right to opt out of certain uses or disclosures of personal information.

California Privacy Rights

California residents may have rights regarding their personal information under applicable California privacy laws.

Depending on the circumstances and applicable law, these rights may include the right to:

• Know what categories of personal information are collected
• Request access to personal information
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Obtain information about how personal information is used or disclosed
• Opt out of the sale or sharing of personal information when applicable
• Receive equal service and pricing when exercising privacy rights

Certain information may be retained when required for order fulfillment, accounting, tax, fraud prevention, security, legal compliance, or other permitted business purposes.

To submit a privacy request, contact us using the information listed below.

We may need to verify your identity before completing certain requests.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Completing and supporting orders
• Maintaining transaction records
• Handling customer service issues
• Processing reprints or claims
• Preventing fraud
• Maintaining business and accounting records
• Complying with legal obligations

Uploaded customer files may also be retained for a reasonable period to support production, reorders, reprints, quality control, or customer-service requests.

Data Security

SKYPrint AI™ uses reasonable administrative, technical, and operational safeguards designed to protect customer information.

However, no website, network, electronic transmission, or data-storage system can be guaranteed to be completely secure.

Customers should protect their account passwords and notify us if they believe their account or personal information has been compromised.

Third-Party Websites and Services

Our website may contain links to third-party websites or services.

SKYPrint AI™ is not responsible for the privacy practices, content, or security of third-party websites. Customers should review the privacy policies of those services separately.

Children’s Privacy

SKYPrint AI™ services are intended primarily for businesses and adult customers.

We do not knowingly collect personal information from children under 13 through our website.

If we learn that information from a child under 13 has been collected improperly, we may take reasonable steps to delete it.

Email and Marketing Communications

Customers may receive transactional communications related to orders, payments, production, shipping, account activity, or customer service.

Marketing communications may be sent when permitted by law.

You may unsubscribe from promotional emails using the unsubscribe option included in those communications or by contacting us.

Transactional messages necessary to complete or support an order may still be sent.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website, business practices, technology, or legal requirements.

When changes are made, the updated policy will be posted on this page with a revised Last Updated date.

Contact Us

For questions regarding this Privacy Policy or requests concerning your personal information, please contact us.